Skills & Competencies for Parking Attendant

Parking Attendant job profile

JOB SUMMARY for Parking Attendant

Distributes tickets to customers and collects payments in a parking facility.

JOB RESPONSIBILITIES for Parking Attendant

Directs customers to appropriate parking spaces. May park and retrieve automobiles in a full-service parking lot or garage. Greets guests and ensures timely service.

Parking Attendant SALARY RANGE

BASE 50%
$34,548
TOTAL 50%
$34,548
Job Level
A01
Job Code
SC16000548
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor

Parking Attendant Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Parking Attendant skill and competencie below to view definitions.

3 general skills or competencies (Job family competencies) for Parking Attendant

1 Job Family Competencies – Customer Satisfaction
Proficiency Level -2
Skill definition-Collecting, analyzing, and measuring satisfaction levels of customers to improve our business's service and products.
Level 1 Behaviors
(General Familiarity)
Explains the framework process used to monitor and ensure customer satisfaction.
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Level 2 Behaviors
(Light Experience)
Collects customer feedback to support the analysis of customer satisfaction scores.
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Level 3 Behaviors
(Moderate Experience)
Handles challenges and issues that affect high level customer satisfaction.
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Level 4 Behaviors
(Extensive Experience)
Integrates customer service analytics to forecast customers' future needs and maximize satisfaction.
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Level 5 Behaviors
(Mastery)
Establishes policies and procedures to align our core values with customer service goals.
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2 Job Family Competencies – Safety Policies and Procedures
Proficiency Level -1
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Discusses the possible work hazards for not complying with safety policies and procedures.
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Level 2 Behaviors
(Light Experience)
Records performed tasks according to the specified safety policies and procedures.
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Level 3 Behaviors
(Moderate Experience)
Implements departmental safety policies and procedures to ensure a hazard-free work environment.
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Level 4 Behaviors
(Extensive Experience)
Modifies our existing safety policies and procedures to meet regulatory requirements and standards.
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Level 5 Behaviors
(Mastery)
Designs and delivers training programs to educate employees on our updated safety policies and procedures.
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3 Parking Attendant - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Parking Attendant
Proficiency Level - 4
5 Competency for - Parking Attendant
Proficiency Level - 5

7 soft skills or competencies (core competencies) for Parking Attendant

1 Core Competencies – Attention to Detail
Proficiency Level -2
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Identifies the procedures for making sure that results are mistake-free.
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Level 2 Behaviors
(Light Experience)
Records all appointments on the calendar to easily track daily activities.
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Level 3 Behaviors
(Moderate Experience)
Reviews and analyzes the accuracy of data and details.
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Level 4 Behaviors
(Extensive Experience)
Designs systems to help the team organize and track details and project progress.
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Level 5 Behaviors
(Mastery)
Develops best practices for identifying and correcting errors, oversights, and omissions.
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2 Core Competencies – Maintaining Focus
Proficiency Level -2
Skill definition-Concentrating on a single task and bringing ideas and responsibilities to completion.
Level 1 Behaviors
(General Familiarity)
Explains the definition of focus.
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Level 2 Behaviors
(Light Experience)
Follows established processes to improve focus and productivity.
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Level 3 Behaviors
(Moderate Experience)
Implements techniques that minimize distractions and lost focus in the workplace.
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Level 4 Behaviors
(Extensive Experience)
Implements a reward system as a natural motivator to help the team focus on attaining objectives.
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Level 5 Behaviors
(Mastery)
Designs time management tools and techniques to drive focus throughout our business.
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3 Parking Attendant - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Parking Attendant
Proficiency Level - 4
5 Competency for - Parking Attendant
Proficiency Level - 5

Summary of Parking Attendant skills and competencies

There are 0 hard skills for Parking Attendant.
3 general skills for Parking Attendant, Customer Satisfaction, Safety Policies and Procedures, Facilities Management.
7 soft skills for Parking Attendant, Attention to Detail, Maintaining Focus, Honesty And Integrity, etc.
While the list totals 10 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Parking Attendant, he or she needs to be proficient in Attention to Detail, be proficient in Maintaining Focus, and be proficient in Honesty And Integrity.

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